Setting Up 2-Step Verification

2-Step Verification is an account setting that adds an extra layer of security to your account and the sensitive contact information you upload to ThankView. It requires you to provide at least two pieces of evidence that you have permission to access a certain account. 

Setting Up 2-Step Verification

  1. Log into your ThankView account and click the monogrammed dropdown in the upper right-hand corner.
  2. Click Settings > Security.
  3. Toggle on Turn-On 2-Step Verification.
  4. Under Your Account, if Add 2-Step Verification to your account is Disabled, click Change.
  5. Add the phone number you wish to use to verify your account.

Admin Setup

If you're an Admin for your account, you have the ability to require all users to enable 2-Step Verification.

  1. Click the monogrammed dropdown in the upper right-hand corner.
  2. Click Settings > Security.
  3. Toggle on Turn-On 2-Step Verification.
  4. Under Your Users, if Require 2-Step Verification to your account is Disabled, click Change, then Continue.

If you have any additional questions, please contact your Customer Success Representative or support@thankview.com.

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