Help Articles

Help Articles
Check out our articles outlining how to use the ThankView platform and get the most out of it!

Using ThankView

Find answers and how-to articles for all of your questions.

Building Campaigns

Dive into the nuts and bolts of creating a campaign in ThankView.
Ultimate ThankView Resource Guide
Beginner's Guide: Thank You Campaigns
Beginner's Guide: Video Request Campaigns
24 articles Active 1 yr ago

1:1 Personal Video

Get creative with our new 1:1 Personal Video feature. Send quick, personalized one-off videos - no campaign needed!
Beginner's Guide: 1:1 Personal Video
Beginner's Guide: 1:1 Mobile Video
Editing Your 1:1 Videos
8 articles Active 10 mths ago

AI Message Drafting Tool

All About: ThankView's AI Message Drafting Tool
Best Practices: ThankView's AI Message Drafting Tool
2 articles Active 2 mths ago

Videos

Learn how to add and sequence videos within a campaign, and get answers to your questions about the Video Library.
Video FAQs
Navigating the Video Library
3 Tips for Organizing Your Video Library
15 articles Active 1 yr ago

Metrics

Maximize your ROI by learning what metrics are available and how to export them.
All About: Metrics
Exporting Your Metrics
Understanding Account Health
6 articles Active 1 yr ago

Customizations

Envelopes, landing pages, email addresses...and more!
Building Custom Landing Pages
Designing Custom Envelopes
Managing Custom Landing Pages and Envelopes
10 articles Active 1 yr ago

Contacts and Lists

Learn how to add and manage your recipients.
5 Tips for Tidying Up Your Contacts
Adding, Editing, Deleting Contacts
Creating and Using Lists
5 articles Active 1 yr ago

Free Trial Resources

Articles and updates specifically for Free Trial customers.
What features are included in my free trial?
What are campaign ideas I can use to get started?
The Steps of a Video Sequence
5 articles Active 1 yr ago

Account and Admin

Learn more about settings, security and policies, and integrations.

General Settings

Understand your general settings and how to learn what's included in your package.
10 articles Active 1 yr ago

Security and Policies

Read our terms, privacy policy, SLA, and other documents that will give you peace of mind.
10 articles Active 1 yr ago

Integrations and Partnerships

Connect ThankView with top enterprise platforms that you already use today.
14 articles Active 1 yr ago

Troubleshooting

Find solutions to some of the more technical issues.
11 articles Active 4 mths ago

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