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Why am I receiving an error message when recording with my webcam?
If you are having trouble recording a video inside ThankView using your webcam: Make sure your browser has been recently updated. Clear your browser's cache.…
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All About: Closed Captions
We strongly recommend making closed captions a regular part of your campaign-building efforts! Creating accessible content is always a win, and we’ve made it super simple for you and your team to…
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Video FAQs
What is the ideal file type for my video? What is the maximum file size for my video? How long should my videos be? Can I bulk upload videos? What's the ideal aspect ratio?…
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Video Request Best Practices
The Video Request campaign type allows you to request and receive videos from your recipients within the ThankView platform. This campaign type includes instructions and auto reminders for the…
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3 Tips for Organizing Your Video Library
The Video Library stores all the videos you’ve recorded, uploaded, or received within the ThankView platform. To get started, use the toolbar at the top of the library to sort and filter your videos,…
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Animoto Partnership
Animoto is a cloud-based video creation service that produces video from photos, video clips, and music into video slideshows, and customized web-based presentations.…
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Combining Videos in Your Video Library
You can combine videos to create one seamless video experience for your recipients. Stitch together short videos of students saying thank you to donors, alumni expressing congratulations to graduates,…