The Video Library stores all the videos you’ve recorded, uploaded, or received within the ThankView platform. To get started, use the toolbar at the top of the library to sort and filter your videos, making it easier to narrow down specific content. Once you’re comfortable with those tools, layer on the tips below to take your organization to the next level. Whether you're a small shop or a large organization, being intentional about organizing your content ensures everything is easy to find when you need it!

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Tip 1. Sort Videos into Folders

As part of your subscription, we've included the following folders:

• Favorites: stores your frequently used or special videos. Simply click the Star icon of any video, and it will be stored here.
• Replies: holds all video replies you receive.
• Archive: allows you to move videos from your main page without permanently deleting them.

As a Pro or Premium client, you also have the ability to create your own folders, enabling you to sort your videos by campaign, department, team member, etc.

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Tip 2. Tag Your Videos

You can create tags that are then searchable in your Video Library.  Video replies are automatically tagged with the name of the campaign they are associated with, so that's a great place to start. You could also create a tagging system based on class year, gift officer name, department, etc.

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Tip 3. Create an Internal Plan

A lot of organization in your ThankView portal can be achieved by creating a plan that is effective for your team's unique situation and being consistent. Assign a member of your team to moderate and manage videos, establish a tagging system, and determine useful folders. Not only will your day-to-day use of ThankView be much simpler, but larger events, like Giving Days, will go much smoother since the plan is already in place.

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If you have additional questions, please reach out to your Client Success Representative or support@thankview.com.