Changing Videos

1. Go to the Videos section of your campaign.
2. Select All recipients or select a recipient(s).
3. On the bottom left-hand corner of the video(s), click the Change Video icon.

Deleting Videos

From the Video Library

1. Go to your Video Library.
2. On the bottom left-hand corner of the video, click the Edit icon.
3. On the bottom right-hand corner of the video, click the Delete icon.

From a Campaign

In order to delete a video that has already been attached to recipients in a campaign, you must delete those recipients. You may then re-upload those recipients and attach a different video.

We recommend simply changing the video.

If a video that has already been sent to a recipient is deleted from your Video Library, your recipient will still be able to access and view the video.

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If you have additional questions, please reach out to your Customer Success Representative or support@thankview.com.