When recording videos directly through ThankView using the latest iOS, videos are automatically compressed before being uploaded to our servers. 

A current workaround is to first record the videos outside of ThankView using your camera app. Once you are finished, log into ThankView and upload them one by one. The video quality is much higher than recording directly through the browser.

If you have additional questions, please reach out to your Customer Success Representative or support@thankview.com.