This is your one-stop-shop for all things related to learning ThankView! Take a gander at the resources you have at your fingertips: peruse our articles, hop into a live training, explore our video tutorials, or enroll in a self-guided course. How about all of the above?!

Help Center Articles

Our Help Articles page is your best bet for written documentation around building campaigns, understanding features, and picking up best practices. We've broken it down into two categories:

• Using ThankView: sections relating to each aspect of the platform and step-by-step articles that will walk you through the campaign-building process.
• Account and Admin: information pertaining to settings, policies, and troubleshooting.

Use the search bar to comb for specific information, or click through the categories manually to find what you're looking for. The Building Campaigns category is a great place to start for new users!

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Live Training Webinars

We offer many interactive live trainings that occur the first week of every month. Every session will have a Q&A at the end, so come prepared with questions! Check out our Webinar Calendar to read more about our offerings, or register using the links below:

• ThankView Campaign Walkthrough - Biweekly on Tuesdays @ 2pm EST

You can also watch our on-demand trainings anytime:

• 1:1 Personal Video Walkthrough
• Envelope and Landing Page Design
• ThankView Best Practices
• Organizing Contacts & Lists
• Building an ODDER Campaign
• Using ThankGiving

And dive even deeper into strategy with the webinar section of our blog!

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ThankView Academy

ThankView Academy is our learning center of self-guided courses meant to help you take ThankView to the next level! We have a course for everyone, take a look at our lineup:

ThankView 101: Getting Started

• ThankView for Higher Ed Advancement
• ThankView for K-12 Advancement
• ThankView for Admissions Teams
• ThankView for Nonprofits
• ThankView for Healthcare Teams
• Quick-Start ThankView Walkthrough

ThankView 201: Level Up

• ThankView Best Practices
• Managing Your ThankView Account
• Fundraising with ThankView
• Creating a Campaign Calendar

Partner Courses

• How to Launch Your ODDER Deployment

You can enroll at any time in as many courses as you'd like,  have a blast!

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Video Tutorial Library

Our Video Tutorials are helpful, bite-sized pieces of content that are meant to equip you with extensive technical knowledge of the platform, as well as give you tips for more creative usage. It's broken into three areas:

• Campaign Guides: step-by-step walkthroughs and content that will set you up to build successful campaigns.
• Feature Explainers: videos that show you how to utilize more specific elements within campaigns and settings.
• Webinar Archive: recordings of past webinars that you can watch on-demand!

Watch our videos directly from the library, or click through to see any links to attachments or related tutorials that may be lurking in the description!

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Tip-Top Tuesday Videos

On our YouTube channel, we have a series of snappy videos that cover best practices on topics from calendar planning and great customer examples, to effective messaging and delivery tips. You can browse our playlist of Tip-Top Tuesday videos, and feel free to check out the rest of our channel for other useful content!

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The ThankView Blog

Our blog has a wealth of information to help you with your campaign strategy and keep you up to date with product happenings. Sift through our blog posts or take a peek at some our Marketing Team's on-demand webinars. We also have a section devoted to incredible Case Studies, in case you want to take a look at what's working for other customers like you!

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Downloadable Guides

We also have various guides to help you with strategic campaign planning that you can download as .PDFs. Take a look at our list of playbooks below.

Strategy Guides

• A Giving Day Guide to Video
• How to Maximize Applicants, Yield, and Retention (Admissions)
• Nonprofit's Guide to Stewardship Ambassador Programs
• ThankView Accessibility Dos and Don'ts
• Ultimate Video Production Guide & Checklist
• The Big Book of Donor Communications Templates
• How to Create a Fundraising Communications Plan

Campaign Calendars

• Admissions Calendar Guide
• Healthcare Calendar Guide
• Nonprofit Calendar Guide
• Education Fundraising Calendar Guide

Interactive Workbooks

• The End to End Fundraising Campaign Workbook

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For questions about the above resources, shoot us an email over at enablement@thankview.com. If you find yourself needing more guidance in the troubleshooting realm, please reach out to our Support Team at support@thankview.com or via Live Chat in your portal, they'd be more than happy to help!