-
5 Tips for Tidying Up Your Contacts
Bouncing from campaign to campaign, contacts can pile up quickly! Especially if you find yourself working with large campaigns, it can be tricky to figure out how to stay organized.…
-
Webinar: ThankView Best Practices
https://www.loom.com/embed/71f924b5838a48d7be63be6829c18d77 Managing ThankView Internally
-
Writing Strong Subject Lines and Email Messages
The subject line and email message will often determine whether or not your recipient opens your ThankView or not. Let's explore ways to nail the copy inside of your campaign! Also,…
-
Campaign Types & Use Cases
It's helpful to categorize each campaign as accurately as you can so that you can compare the performance of different types of campaigns on your Metrics page.…
-
Utilizing Your Call-to-Action (CTA) Button
Including a call-to-action element is an excellent way to drive your recipients to complete some sort of task or action after watching your video. You can insert a link and create a call-to-action…
-
Envelope, Thumbnail, or Animated Email Format?
The Message page is where you'll configure the email component of your campaign. This is the first point of contact your recipient has with their ThankView, so we want to make it count!…
-
Displaying a PDF in a ThankView
Including a call-to-action element is an excellent way to drive your recipients to complete some sort of task or action after watching your video. You can display a PDF document directly beneath your…
-
Daily Send Limits
If you have unlimited contacts, there is a cap of 10,000 ThankView sends per day. ThankView allows your outreach to be personal and meaningful. In order to maintain our goal of purposeful outreach…
-
Designing Custom Envelopes
The envelope format allows you to deliver your video via a digital envelope, and is an opportunity to create a fully branded experience for them. The Envelope Builder is available for Pro and Premium…
-
Building Custom Landing Pages
The Landing Page is where your recipients view your videos, and is an opportunity to create a fully branded experience for them. The Landing Page Builder is available for Starter, Pro, Premium,…
-
Understanding Account Health
Your Account Health is a key metric that tracks bounce, spam, and SMS opt-out rates to ensure your ThankView campaigns are delivered successfully. Keeping these rates in check helps maintain your…
-
Video FAQs
What is the ideal file type for my video? What is the maximum file size for my video? How long should my videos be? Can I bulk upload videos? What's the ideal aspect ratio?…
-
3 Tips for More Accessible Content
Accessibility is no longer an option, it's a necessity. That's true in general, but especially when it comes to connecting with people through video. It is crucial that you make your content…
-
User Permission Levels
When managing users in your ThankView portal, you may set various permission levels that determine how much access that user has to create and edit content, record videos, pull metrics, etc.…
-
Sending from a Custom Email Address (Configuring DNS)
ATTN: ThankView will be sunsetting the Sender Signature option following the release of new anti-spam requirements, DNS will be your only option. So, you want to send from a custom email address?…
-
Video Request Best Practices
The Video Request campaign type allows you to request and receive videos from your recipients within the ThankView platform. This campaign type includes instructions and auto reminders for the…
-
3 Tips for Organizing Your Video Library
The Video Library stores all the videos you’ve recorded, uploaded, or received within the ThankView platform. To get started, use the toolbar at the top of the library to sort and filter your videos,…
-
Adding Overlays to Your Videos
Overlays are banners or frames that lay on top of your videos, though not your Intro Theme. We have a full library of overlays for you to choose from, but Premium clients may also request bespoke…